How do I download and access VMware (Virtual Desktop)?

Answer

Red Deer Polytechnic students, faculty, and staff have access to a virtual (or remote) desktop environment called "VMware." VMware replicates your on-campus computer experience; when you use it, you'll be able to access your RDP computer desktop and software applications from anywhere. You'll also be able to seamlessly access the Library's e-resources, without logging in.

How to Install VMware on Your Device
Setting up the Connection Server
Logging In to VMware
Connecting to VMware from Off-Campus


How to Install VMware on Your Device

  1. Go to the VMware download page for your device:

    VMware Horizon Client for Windows
    VMware Horizon Client for Windows is only supported on Windows 10 or later. If you are using an earlier version, you will need to upgrade to Windows 10 or use the VMware Horizon web client.

    VMware Horizon Client for macOS
    VMware Horizon Client for macOS is only supported on macOS Catalina (10.15) and macOS Big Sur (11). If you are using an earlier version, you will need to upgrade to one of these or use the VMware Horizon web client.

    VMware Horizon Client for Chromebook
    VMware Horizon Client for Chrome is only supported on Chrome OS 75 or later. If you are using an earlier version, you will need to upgrade to Chrome OS 75 or use the VMware Horizon web client.
     
  2. Ensure that you have the most recent version selected in the Select Version drop-down list.
    The newest version will be at the top of the list and will have the highest number.
    Screenshot of the Select Version drop-down list with the newest version selected
     
  3. Click the Download Now button.
    Screenshot of a section of the VMware Horizon Client download page that shows the Download Now button.
     
  4. Once the installation file has finished downloading, run the installer and follow the prompts. When installation is complete, click Finish.
     
  5. The installer will ask you to restart your computer. You can select No.
     
  6. VMware is now installed on your device.

 

Setting up the Connection Server

The first time that you run VMware on your device after installation, you will need to enter the name of the connection server.

  1. Double-click on the VMware Horizon Client icon on your desktop to run the program.
    The VMware Horizon Client desktop icon
     
  2. Click on the Add Server button, located in the top-right corner of the window.
    Screenshot of the Add Server button in VMware
     
  3. Enter mydesktop.rdc.ab.ca and click Connect.
    Screenshot of the pop-up window where you can enter the VMware connection server name, with "mydesktop.rdc.ab.ca" entered in the "Name of the Connection Server" field.
     
  4. The connection server will then be added.
    Screenshot of the link to connect to the VMware virtual desktop, with the text "mydesktop.rdc.ab.ca" under an orange cloud.

 

Logging In to VMware

  1. In VMware, double-click on the mydesktop.rdc.ab.ca connection server.
     
  2. Log in to VMware using your RDP username and password.
    Screenshot of the VMware login page with RDP Loop login entered in the username and password fields

 

Connecting to VMware from Off-Campus

If you are connecting to VMware from off-campus, VMware Horizon will open your web browser to the Microsoft 365 login page for multi-factor authentication. Log in with your RDP email and password and follow the prompts. Once completed, it will redirect you back to VMware and you will be able to log in to your virtual desktop.

If you have questions about VMware, ask Library staff or visit IT Service's portal and search for 'VMware'. If you don't find the information that you need, log in with your RDP username and password to submit a support ticket.

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  • Last Updated Mar 16, 2022
  • Views 1004
  • Answered By RDP Library

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