How do I access e-resources off-campus?
Answer
What's New?
Off-Campus Access
Red Deer Polytechnic students, faculty, and staff will now use their RDP email address and password to access Library e-resources from off-campus.
Blackboard Links
If you’re unable to use a link in a Blackboard course, you can access the e-resource via our Library A-Z List (for databases) or OneSearch (for e-articles, ebooks, and streaming videos).
Off-Campus Access
Use your RDP email address and password to access Library e-resources off-campus. Learn about your RDP email.
The login screen will look like this:
RDP uses Multifactor Authentication (MFA); if asked to authenticate via MFA, use your chosen method (app, text, or other method). Learn about MFA.
TIPS
- If you're already logged into Office 365/RDP email from off-campus, you will not be asked to log in again when you access an e-resource.
- Your login will expire when you close your browser or after two hours of inactivity.
E-resources include:
- e-books, which are usually accessed via a link
- electronic articles, which are usually accessed via PDF full-text
- streaming videos, which are usually accessed via a link
TIP
Check this FAQ if you need to know how to use the Library catalogue to find e-resources.
Troubleshooting
If you're having trouble accessing e-resources from off-campus, try these steps:
1. Check your link
Log in through RDP Library’s e-resource link for free and seamless access. You should see this login screen:
Do not attempt to log in through a publisher's website, as your access will not be free or seamless.
2. Clear your cache
If you're having trouble logging in, try clearing your browser’s cache and then logging in again. This solves many issues since the problems are usually related to cookies stored in your cache.
3. Accept Cookies
Library e-resources use cookies to keep track of your session. These cookies contain only your session key and will expire when you close your browser. If your browser does not accept cookies, you won’t be able to access e-resources from off-campus.
4. Download VMware
RDP students, faculty, and staff have access to a virtual desktop environment called "VMware." VMware replicates your on-campus computer experience. When you use VMware, you can access e-resources as though you were on campus, without logging in.
See our FAQ for information about downloading VMware.
For information on accessing e-resources on-campus at Red Deer Polytechnic see this FAQ.