How do I set up multi-factor authentication (MFA) for my RDP email?


Multi-factor authentication (MFA) is in use at Red Deer Polytechnic.

MFA uses two or more methods to confirm your identity when logging in to a system, so it is more secure than logging in with a password only.

At Red Deer Polytechnic, log in using your email address and password, and then authenticate your identity using one of these methods:

Visit the IT Services' portal and search for 'multi factor' to learn how to setup MFA or get a fob. If you don't find the information you need, log in with your RDP email address and password to submit a support ticket.

Changing MFA to Microsoft Authenticator App

  1. Download the Microsoft Authenticator App from Google Play or Apple Store
  2. Update your settings: go to and sign into your RDP Microsoft (email) account
  3. Go to the Security Info Page
  4. Click on +Sign In Method
  5. From the dropdown menu – choose Authenticator App
  6. Follow the on-screen directions to complete setup
  7. Once setup is complete, select App Based Authentication Notification

If this does not work, please submit a support ticket so that IT staff can change this for you (log in with your RDP email address and password to submit a support ticket).


  • Last Updated Jul 12, 2024
  • Views 428
  • Answered By RDP Library

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