What is LockDown Browser and Respondus Monitor?
Answer
Respondus LockDown Browser is a custom browser that locks down the exam environment within Blackboard. When LockDown Browser is used during an online exam, you are unable to go to other URLs, switch applications, take screenshots, copy questions or print. 
Respondus Monitor is a companion application for LockDown Browser that uses a webcam to prevent cheating during online exams.
If a Blackboard test requires that Respondus LockDown Browser and/or Respondus Monitor be used, you will not be able to take the test with a standard web browser.
How do I get LockDown Browser?
Follow these steps to install LockDown browser on your device:
- Watch the Introduction to Respondus LockDown Browser video.
- Review the Computer System Requirements for PC and Mac
- Note: Windows 10/11 "S mode" is not compatible. Before installing LockDown browser, turn off "S mode"
- Note: If you have a Chromebook, follow these instructions: Install LockDown Browser on a Chromebook.
- Download and install LockDown Browser.
Tips
Tip: You will NOT be asked to select an institution or log in with any RDP credentials during installation; be sure to use the Download and install link.
Tip: To check if a PC is using S mode, go to Settings > System > About > Windows Specifications and look for "S mode" beside Edition. Note that if you switch out of s mode, you will not be able to switch back.
Tip: If installing on a Chromebook, use these instructions to install LockDown Browser.
Tip: Once installed, Lockdown Browser functions as a normal browser, just locked down. After opening it up, log in to Blackboard as normal.
How do I use LockDown Browser?
- Close all programs (unless one is used to connect you to the Internet).
- Locate the “LockDown Browser” shortcut on the desktop and double-click it. (For Mac users, launch “LockDown Browser” from the Applications folder.)
- If prompted, either close a blocked program (e.g. screen capture, instant messaging) by choosing Yes, or, close LockDown Browser and close the blocked program, then restart.
- Log in to your Blackboard course.
- Navigate to the test and select it.
- If the instructor requires a test password, a new window will appear asking for the Exam Password. Enter the password and click Begin Exam.
- The test will then start. (Note, once a test has started with LockDown Browser, you cannot exit until the Submit button is clicked.)
Tips
Tip: When on campus, you must log into eduroam wireless network or Respondus Monitor will not work.
Tip: When taking a test that needs LockDown Browser, you must exit your normal browser and only use LockDown Browser. If you forget and try to access the test in your normal browser, you will get an error message.
Tip: Update to the latest Lockdown Browser application by opening the application prior to taking the test.
Tip: Check your internet speed and reduce the load on your connection by limiting the number of devices connected to the Internet.
If you have questions about using LockDown Browser for a particular course, contact your instructor.
How do I update LockDown Browser?
Follow these steps to update LockDown Browser:
- Open Respondus LockDown Browser
- From the toolbar, select the "i" icon (Windows) or About (Mac)
- Select Check for Newer Version
- Follow the instructions to download
What is Respondus Monitor and how do I use it?
Respondus Monitor is a companion application for LockDown Browser that uses a webcam to prevent cheating during online exams. Some RDP courses require the use of both LockDown Browser and Respondus Monitor.
You can use the webcam built into your computer or a webcam that plugs in with a USB cable.
If you have further questions about using Respondus Monitor for a particular course, contact your instructor.
LockDown Browser and Respondus Monitor Technical Support for Students
If you are experiencing issues after successfully logging into the RDP Blackboard website using the LockDown browser, click on the "Help" button that appears in the browser.
Once you click the “Help” button, click "run a webcam check".
If you are still experiencing issues, get support directly from the Respondus Lockdown Support site:
Learn More
- Watch this video to get a basic understanding of LockDown Browser and Respondus Monitor.
- Read this Student Quick Start Guide (PDF) for more help with LockDown Browser and Respondus Monitor.
Links & Files
- How do I install Lockdown Browser on a Chromebook? Opens in new window
- What happens if my Internet is disrupted, or I have technical issues, during an online exam? Opens in new window
- How do I connect to the Red Deer Polytechnic wifi? Opens in new window
- How do I take a test in Blackboard? Opens in new window
- Blackboard guide Opens in new window
