How do I log into MyRDP?
Answer
MyRDP is Red Deer Polytechnic's secure student portal. Access MyRDP at https://rdpolytech.ca/MyRDP.
Step-by-step instructions for logging in to MyRDP can be found on the RDP Log In page.
Current and Returning Students
Log in to your MyRDP account using your MyRDP login credential (your RDP email address and password).
New and Prospective Students
- Find your MyRDP Login Credential
An email from RDP's Admissions Office is sent within 24 hours of your application, confirming your application and issuing your MyRDP login credential. The email is sent to the personal email address associated with your application.
Your MyRDP login credential is usually in this format: firstname.lastname@rdpolytech.ca, although some credentials also include numbers.
If you are unable to locate this email or if you have deleted it by accident, you can Contact Library staff who will try to determine your login credential, or you can complete the MyRDP Password and Access Issues form.
- Activate Your Account
Click this link to activate your account, and follow the prompts.
Troubleshooting
I don't know how to log in to MyRDP.
Follow the step-by-step instructions on the RDP Log In page.
I don't know my MyRDP login credential.
Contact Library staff who will try to determine your credential, or complete the MyRDP Password and Access Issues form. You will receive a response within 2 business days.
I'm having trouble resetting my password.
Complete the MyRDP Password and Access Issues form. You will receive a response within 2 business days.
I'm having trouble setting up Multi-Factor Authentication.
Follow the step-by-step instructions provided by IT Services.
If these don't work, complete the MyRDP Password and Access Issues form. You will receive a response within 2 business days.
The personal email attached to my RDP account has changed or is incorrect.
Complete the MyRDP Password and Access Issues form. You will receive a response within 2 business days.
The phone number or device that I used to set up MFA through Microsoft Authenticator has changed or is no longer accessible
Complete the MyRDP Password and Access Issues form. You will receive a response within 2 business days.
