When do I use my RDP username to log in, and when do I use my RDP email?


You may find that you are required to log in to access several services at Red Deer Polytechnic. Logging in is a way to authenticate your identity, ensuring that each user is affiliated with Red Deer Polytechnic.

RDP Username and Email

Some services require you to log in using your RDP username, while, for others, you'll use your RDP email. In either case, your password is the same.

In addition, some services require you to use multi-factor authentication (MFA) when logging in off-campus.

Third-Party Services

There are some third-party services affiliated with Red Deer Polytechnic which may require different login credentials. Examples of third-party services include your Library (NEOS) account and the Parking ePermit system.

This chart describes the various services at Red Deer Polytechnic for which you'll need to log in, and how:

Service Log in with ... MFA off-campus?
Access+ (used by Accessibility Services) RDP username & password no
Blackboard (direct login and app) RDP username & password no
Blackboard for Extended Ed students (direct login and app) personal email & password (more info) no
Computer network RDP email & password or RDP username & password no
Databases - SEE Library databases    
Email - SEE RDP email    
ePermit - SEE Parking ePermit system    
Extended Ed: Blackboard - SEE Blackboard for Extended Ed    
Extended Education online system (registration) personal email & password no
iCard - SEE MyPhoto    
IT Services portal RDP username & password no
Library account (NEOS account) iCard barcode & NEOS PIN no
Library databases iCard barcode & NEOS PIN no
Loop - SEE The Loop    
Microsoft Office - SEE Office.com and Office 365    
Microsoft Outlook - SEE RDP email    
Microsoft Teams RDP email & password yes
MyPhoto (used to request an iCard) RDP username & password no
NEOS account - SEE Library account    
Network - SEE Computer Network    
Office.com and Office 365 RDP email & password yes
Outlook - SEE RDP email    
PaperCut (printing software) RDP username & password no
Parking ePermit system RDP email & ePermit password no
RDP Awards (used by Student Funding) RDP username & password no
RDP email (Outlook) RDP email & password yes
Teams - SEE Microsoft Teams    
The Loop RDP username & password no
VMware (virtual desktop, VDI) RDP email & password no
Wifi (RDC-Open network) RDP email & password n/a


  • Last Updated Mar 16, 2022
  • Views 127
  • Answered By RDP Library

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